这都是真实的体验，没有虚假成分，51团购中秋限时，去了之后跟团购一点都不一样，团购上说的事任食任饮，结果什么都要钱，酸梅汤2刀一杯，锅底4.99，其它雪花肥牛海鲜之类的全部都要另外加钱，最后结账的时候直接告诉我们说周末没人再加2刀，我们说你们没有提前说明呀，然后说菜单上写明了，然后我们看了下是隐藏在花边里面并且只能用放大镜看得到，别人家的自助都是周末有平时吃不到的东西人家才加价的，然后小费直接给你加在单子里面12%，他们的牛肉丸子也貌似放了很久不是很新鲜，蘸料也是放了好久，虾酱都干掉了，我要说做生意一定要讲究诚信，说出去的话如同泼出去的水，不然真的会砸自己的招牌的，而且生意不是一把一利索的那种，是需要回头客的，希望老板能体会到这点，以后有所改进。
这家老板是自己砸自己的牌子。玩不起就别搞团购。嘉兴牛肉面团购就特别好。我们买的51团购去吃的牛羊火锅，男服务有点过于殷勤。服务员没问我们是不是团购，我们也不知道需要提前告诉他们，因为团购卷上也没写。到结帐的时候，一个小伙说你们不能用团购卷，原因是我们没提前告诉他们，第二个原因是他们已经开了发票，税务的问题。我说你们就是手写的东西，哪来的税务问题。团购卷上也没写需要提前告知，只是说使用时需要商家确认。而且明确注明有效期是27号。今天是26号。那个小伙说你可以下次来，他们还认这个卷。怎么可能还去。小伙说他是打工的，我觉得可能是老板，但不敢承认。我们也不想惹气，就付了全款。三个人去的，饭及税总共74元，加小费94.75。也不知道他们怎么算的小费。
Service was excellent, no doubt about that. Servers were very attentive, coming frequently to add/reduce heat, asking if everything was OK, and even helped remove bubbles (never seen such service in any other hotpot places). Food-wise, I have to agree with the previous poster. Drinks weren't included, even though it's only $2 per drink with free re-fills. Meat, even though we were given more than enough because we ordered every kind, were only allowed once. Too bad for people who may prefer to only get one or two kinds of meat though. The beef and squid meat balls were pretty good, with plenty of vegetables to choose from. The 51 ad mentioned about fruits, but I didn't notice any available. We were also served chocolate and vanilla ice-cream at the end of the meal.
My main dissatisfaction is that they allowed hotpot with 2 different soup base. I asked if there were extra charge if we pick 2 free ones, and they responded no. I still ended up getting charged an extra $6, which was OK if the soup was good. We ordered one with preserved egg and the other satay. Both were pretty tasteless, and we had to keep adding extras from the sauce table. And I personally don't like restaurants which add tips to the bill. The 14% was reasonable given the good service, but not when there was already an unexpected charge for the soup. Overall, the price was reasonable with the voucher, but I would rather opt for the many other alternatives within the same area if paying full price.